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CUSTOMER INFORMATION
Terms of Service
A readable overview of the legacy terms concerning orders, payment, product information, and account use.
Published policy date: August 13, 2024
This page summarizes the legacy 3 Star Inc. policy. Confirm the current terms with 3 Star Inc. before relying on dates, eligibility, or submission requirements.
Orders, prices, and payment
The published terms state that prices and charges may change and may differ across the company’s sales platforms. Unless a contract or other written agreement says otherwise, payment is due before products or services ship.
The legacy terms also describe fees related to declined payments and disputed charges. Review the original policy and confirm current terms with 3 Star Inc. before placing an order.
Order cancellation and returns
The terms direct customers to the Refunds, Returns and Exchanges policy for cancellation, return, and refund procedures.
- Refunds, Returns & Exchanges
See the static summary of the legacy return policy.
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Product information and technical support
The policy describes product specifications, images, and guidance as evaluation information that may contain errors or change. It says customer support may answer questions or refer customers to manufacturers.
It states that support guidance does not replace a qualified engineer, installer, or operator. For tower or structural projects, consult an appropriately qualified professional.
Accounts and website use
The terms make users responsible for safeguarding their account credentials and for activity carried out through their account. They also describe action against unauthorized access or use that violates site policies.
Source: 3 Star Inc. published page.
3 STAR INC. SUPPORT
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